When to call
Problems we help diagnose
- Furnace will not start
- Boiler lockout or cold zones
- Heat pump not heating
- Repeated shutdowns or fault codes
Urgent heating
Emergency No-Heat Service
A no-heat call needs a safe, methodical diagnosis. We identify the equipment and symptoms, check availability and work through the heating sequence to locate the fault.
Red SealPlumber-led service
Class BGas fitter
$5 millionLiability insured
1 yearWorkmanship warranty
What is included
A clear, practical service visit
- Heating-system diagnosis
- Control and safety-circuit testing
- Temporary-risk assessment
- Repair and follow-up recommendations
How it works
From the first call to a clear next step.
01
Call with the equipment type and symptoms
02
Diagnose the failed operating stage
03
Complete the approved repair and verify heat
Safe checks before you call for no heat
Confirm the thermostat is calling for heat and note any visible fault code, unusual sound or recent change. Avoid repeatedly resetting equipment or opening gas-fired appliances when the cause is unknown.
Furnace not starting
Record the thermostat setting and any furnace-board code without bypassing switches or safeties.
Boiler lockout
Note the displayed code, system pressure and whether every zone or only one area is cold.
Heat pump not heating
Confirm the operating mode and whether the outdoor unit, indoor fan or auxiliary heat is running.
Diagnosis matched to the heating system
Furnaces, boilers and heat pumps deliver heat differently. We follow the correct sequence, test the failed stage and verify that heat reaches the occupied space after an approved repair.
Gas furnaces
Thermostat, inducer, pressure proving, ignition, flame signal, blower and safety-circuit diagnosis.
Boilers and hydronics
Burner operation, pumps, zones, controls, pressure, temperature and circulation checks.
Heat pumps
Operating mode, controls, airflow, fans, defrost and refrigeration performance evaluation.
Service questions
Answers before you call.
What should I check when the heat stops working?
Confirm the thermostat mode and setpoint, note any fault code and check whether the problem affects the whole property. Do not bypass safeties or repeatedly reset the equipment.
Do you repair furnaces, boilers and heat pumps after hours?
Yes. We provide 24/7 emergency no-heat availability for all three system types, subject to safe access and the current response schedule.
Why does my heating system keep locking out?
Repeated lockouts can result from ignition, flame, airflow, pressure, temperature, venting, circulation or control faults. The cause should be diagnosed rather than continually reset.
Can you help a strata building with no heat?
Yes. We can coordinate with the site contact, determine whether the issue is in a suite or shared system and document the findings and next steps.
Areas served
Emergency no heat across Metro Vancouver.
Choose your city for local service information, common property types and the quickest way to request help.
Request service
Tell us what's happening.
Call first for the quickest response. For non-urgent work, send the short form and include the best number to reach you.
778-712-1209